1. General Provisions
This privacy policy (hereinafter – the Policy) establishes how UAB Atostogų parduotuvė, legal entity code 307099251, registered address Kalvarijų g. 4 Vilnius, LT-09309, email: info@atostoguparduotuve.lt (hereinafter – the Company), processes personal data of its customers and website visitors.
The Company processes personal data in accordance with:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR),
- Law on Legal Protection of Personal Data of the Republic of Lithuania,
- and other applicable legal acts regulating the protection of personal data.
2. Data Processing Purposes
The Company collects and processes personal data for the following purposes:
- Providing travel offers, processing inquiries and concluding contracts;
- Administration of orders, reservations and payments;
- Customer service and communication purposes (including responses to inquiries);
- Direct marketing purposes – only with prior customer consent;
- Fulfillment of legal obligations (accounting, consumer rights protection, etc.).
3. Personal Data Processed
The Company may process the following personal data:
- name, surname,
- email address,
- phone number,
- travel information (destination, dates, preferences),
- payment data (when applicable),
- communication content (inquiries, letters).
4. Data Sources
Data is obtained when the customer provides it themselves (by filling out a contact or inquiry form on the website, by email, phone or by visiting the office).
5. Data Transfer to Third Parties
The Company may transfer your data to:
- tour operators, hotels, airlines, insurance companies and other service providers when necessary to fulfill the trip;
- entities providing accounting or IT services – only to the extent necessary to provide services;
- state institutions when required by law.
In all cases, it is ensured that data is transferred securely and only on legal grounds.
6. Data Retention Period
Personal data is stored:
- as long as contractual relations are valid and for another 10 years after their termination (according to accounting document retention periods);
- direct marketing data – until consent is withdrawn.
After the retention period expires, data is securely destroyed.
7. Your Rights
You have the right to:
- receive confirmation whether the Company processes your personal data;
- access your data and receive a copy;
- request correction of inaccurate or incomplete data;
- request deletion of data ("right to be forgotten");
- restrict data processing or object to it;
- withdraw consent at any time when data is processed on the basis of consent;
- lodge a complaint with the State Data Protection Inspectorate (www.vdai.lt) if you believe your rights are being violated.
Requests for exercising rights can be submitted by email: info@atostoguparduotuve.lt or in writing to Kalvarijų g. 4 Vilnius.
8. Data Security
The Company applies appropriate technical and organizational measures to protect personal data from unlawful or accidental destruction, alteration, disclosure, as well as from any unlawful processing.
9. Direct Marketing
The Company may send news, offers or reminders only if the customer has given clear consent. The customer has the right to refuse to receive such information at any time – by clicking the link at the bottom of the newsletter or by contacting the Company at info@atostoguparduotuve.lt
10. Privacy Policy Changes
The Company has the right to change this Policy. The latest version is always published on the website. We recommend periodically reviewing the Policy to stay informed about updates.
